Frequently Asked Questions
Find answers to common questions about our services, process, and how we work with clients.
We serve clients across healthcare, financial services, manufacturing, retail, legal, government, and technology sectors. Our team has deep domain expertise and understands the unique compliance and operational requirements of each industry.
We offer flexible engagement models including fixed-price projects, time-and-materials, and managed services subscriptions. After an initial discovery call, we provide a detailed proposal with transparent pricing — no hidden fees. Most clients see ROI within the first 6–12 months.
We work with organizations of all sizes — from 20-person startups to Fortune 500 enterprises. Our managed IT services start at $2,500/month, and project engagements typically begin at $15,000. We scale our teams and solutions to fit your budget and needs.
Timelines vary by scope. A cloud readiness assessment takes 2–4 weeks. A full cloud migration typically runs 3–9 months. Managed services can be onboarded within 30 days. We provide detailed project plans with milestones during the discovery phase.
Our headquarters is in Austin, Texas, with additional offices in Dallas and Denver. All client-facing support is US-based. We also have a nearshore development center for cost-effective custom development work, always with US project management oversight.
We are ISO 27001 certified and SOC 2 Type II compliant. All team members undergo background checks and security training. We use encrypted communication channels, signed NDAs, and role-based access controls. Client data never leaves approved environments without explicit authorization.
Absolutely. We frequently augment internal IT teams rather than replace them. We can provide specialized expertise (cloud, security, DevOps) while your team focuses on day-to-day operations. We also offer knowledge transfer and documentation as standard deliverables.
We are certified partners on Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). We also support hybrid and multi-cloud architectures, as well as on-premises infrastructure modernization.
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